Switching from Moneris

Keep your account. Lose the 3-year contract.

Moneris is a solid Canadian processor with a real merchant-services team. The catch is the typical 3-year processing agreement and the Moneris Core / Go bundle that's harder to leave than to enter. ChowHub gives you POS independence — use Stripe, Square, or whatever rate you can negotiate.

ChowHubMoneris (Core / Go)
Software monthly$29–$120/mo~$0–$59 CAD/mo (Core) + terminal rental ~$25–$45/mo
HardwareBYO — Pi, laptop, tabletMoneris Go ~$500–$900 CAD; Core bundles $1,500+
ProcessorYour Stripe or SquareMoneris — typical 1.9–2.95%
ContractMonthly3-year processing agreement typical, ETF common
KDSIncluded (Base)Add-on
Bar displayIncluded (Base)Not standard
Recipe inventoryYes (Pro)Limited
In-person merchant repNoYes
Bank-grade phone support SLANoYes
Self-host / offlineYes (Docker / Pi)No
Where ChowHub wins

Independence.

  • No 3-year processor lock-in — pick whoever has the best rate
  • Monthly contract, cancel any time
  • Cheaper software, especially as you add KDS and bar displays
  • Runs on cheap hardware — no Moneris terminal rental
  • KDS + Bar Display + recipe inventory included at $59/mo
Where Moneris wins

Established brand support.

  • Bank-grade 24/7 phone support SLA
  • In-person merchant services rep — useful for some operators
  • Potentially lower effective processing rate at high volume after negotiation
  • Formal PCI compliance program for the merchant
  • Integrated chargeback handling team

Best fit for ChowHub

Canadian operators tired of being told "you're locked in until 2028." If your Moneris contract is up — or has an exit clause — switching to ChowHub + Stripe usually nets a lower total cost.

Stay on Moneris if…

You're high-volume, have already negotiated a strong interchange-plus rate, and want a single Canadian-bank-grade vendor who handles installation, chargebacks, and live phone support. That has real value for some operators.

Migration in plain English

It's a one-evening switch.

Export your existing menu to CSV. Import it into ChowHub with the bulk loader. Connect your Stripe or Square account (you can keep the one you already use). Pick a slow weekday — Tuesday afternoon works for most — and switch over. Run both systems in parallel for the first lunch if it helps you sleep. We can answer migration questions on email at any point.

When your Moneris contract is up

Start free, get your menu loaded, and have ChowHub waiting in the wings. Switch the week your contract ends.