Customers order online. The ticket lands on the same kitchen screen as your walk-ins. Same workflow, no second app for your cooks to learn.
Your in-house menu is your online menu. Edit once, push everywhere. No retyping, no drift between channels.
Online orders show up on the kitchen display next to dine-in tickets. Cooks don't learn a new system. Servers don't double-enter anything.
Set realistic timing per channel — default 45 min, change anytime. Customers see honest pickup windows.
Customers come in when the food is hot — not 20 minutes early, not after it's cold. Fewer cold pickups, happier reviews.
Slammed during a dinner rush? Turn online ordering off until you catch up. Turn it back on when you're ready. No support ticket.
Gate codes, apartment numbers, allergy notes, delivery instructions — all visible on the kitchen ticket and the receipt.
ChowHub does not (yet) plug into DoorDash Drive or Uber Direct for dispatch. If integrated third-party delivery dispatch is core to your model, Toast is honestly better there.
What we cover: a clean, branded pre-order page customers actually use, with payment, lead times, and KDS sync. Add a DoorDash Storefront link on the side if you want — works fine in parallel.