Payments

Your processor. Your rate. Our zero.

ChowHub integrates Stripe and Square as pass-throughs. You pay their published rate directly. ChowHub takes 0% on top. If you renegotiate with Stripe, the savings are yours, not ours.

Stripe — cards + Stripe Terminal

Take card payments in-person via a Stripe Terminal pin pad, online via hosted checkout for pre-orders, with live terminal status updates and built-in refunds.

Square — cards + Square Terminal

Prefer Square? Built in. Multiple Square devices, multi-location, one-tap toggle to switch between providers if one goes down.

Dual processor support

Run Stripe and Square side by side. Route specific orders to a specific processor, or keep one as a backup during an outage. You stay in control.

Preset + custom tips

15%, 18%, 20% as defaults. Customize the presets to match your concept — quick-service and fine dining don't need the same defaults. Turn custom amounts on or off.

What "no processor lock-in" actually means

Toast, Clover, and Moneris all bundle processing into the deal. You can't shop for rates because if you leave their processor, you leave the POS. They know it. Their rate negotiation tactics depend on it.

ChowHub doesn't process anything. You hold your own Stripe or Square account. The rate you negotiate is the rate you get. If Stripe drops their pricing next year, that money is yours, not ours.

What ChowHub takes per transaction

0%

Zero. Forever. The fee is the monthly subscription.

What your processor takes

Their published rate

~2.6% + 10¢ card-present (Stripe/Square typical). Negotiable at volume.

Built-in safeguards

Boring on purpose.

Secure key storage

Payment credentials are encrypted and locked down. Staff can take payments, but only admins can change where the money goes.

Live terminal status

The POS knows the moment a payment is approved or declined. No more standing awkwardly at the table guessing.

Built-in refunds

Handle refunds on the spot from the same screen. No calling your processor, no portal logins.

Bring your own processor

No markup, no minimum volume, no surprises. Connect Stripe or Square in five minutes after signup.